At Taraji Handicrafts, we aim to ensure your handcrafted items are carefully packaged and delivered to you in good condition and within a reasonable timeframe.

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Order Processing

• Orders are processed within 2–5 business days after payment confirmation.

• Custom or made-to-order items may require additional processing time, depending on production requirements.

 

Delivery Timeline

• Local deliveries within Kenya typically take 2–7 business days after dispatch.

• Delivery times may vary depending on location, courier service, and order size.

 

Shipping Charges

• Shipping fees are calculated based on delivery location and order size.

• Any applicable delivery costs will be communicated at the time of order confirmation.

 

Delivery Method

We partner with reliable courier services to ensure safe and timely delivery. Customers will receive tracking details where available once the order is dispatched.

 

Delays

While we strive to meet all delivery timelines, delays may occur due to:

• High order volumes

• Weather conditions

• Courier or logistical challenges

We appreciate your patience in such cases.

 

Damaged or Missing Items

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery with supporting photos so we can resolve the issue promptly.